Jykän Grilli: keeping the drive-thru line moving
Seinäjoki and Alajärvi. Customers order while still in line, on their phone from their own car – no app needed.
- 5 carsAt best, orders from up to five cars are in at the same time
- up to 2 hOf wait time saved on the best weekend day
- 2Locations running the same setup: Seinäjoki and Alajärvi
The challenge: one car at a time
Jykän Grilli’s drive-thru had a familiar problem: they only knew one car’s order at a time. There was no extra space, so opening a second window wasn’t an option.
The solution: ordering while in line
So Jykän Grilli found another way: customers order while they’re still in line, on their phone from their own car. There’s no app to download.
They say they chose EasyOrder for its good customer service, clear pricing and easy-to-use ordering platform.
Before The idea Now
What changed?
- At best, orders from up to five cars are in at the same time.
- The line moves noticeably faster. On the best weekend day, up to 2 hours of wait time was saved.
- Customers praise the easy-to-use ordering platform and the faster service.
“We’ve received praise for the easy-to-use ordering platform and the faster service.”
– Jykän Grilli
The same setup, now in Alajärvi too
The setup first introduced in Seinäjoki is now also running at Jykän Grilli’s Alajärvi location.
These restaurants use EasyOrder too
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